Services
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- First Party collections – white labeled collections to manage early-stage delinquencies.
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- Third–Party collections – collection agency services to manage late-stage delinquencies and charge-offs.
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- Pre-Legal collections – Sage managed pre-legal collections via Sage’s established attorney network.
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- Litigation – Sage managed litigation via Sage’s established attorney network.
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- International Collections – Sage managed international collections (across the globe) via Sage’s international collection partner.
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Methods, Skills, and Differentiation
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- Sage has an established record for managing operations to consistently deliver performance, brand protection, and compliance for Sage’s clients.
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- Sage utilizes leading technology and AI to execute upfront account level research, beginning to end automated workflows, and the delivery of omnichannel outreach.
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- Clients recognize Sage’s payment portal for giving consumers and businesses the ability to virtually negotiate repayment 24 x 7 / 365.
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- Sage’s OPaL Program combines the services referenced above and gives creditors the option to [when applicable] manage the escalation of collection services.
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- Clients can utilize virtual remote access (24 x 7 /365) to Sage’s operation allowing access to account records, call recordings, and reporting.